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Do I need to send my iPhone in to be unlocked?
No! You should never send in your device anywhere for an unlock. iPhone Factory unlocks are done Remotely. Meaning that our job is done with your imei.
Can you remove iCloud?
No, we currently do not offer iCloud unlocks.
Do you unlock Verizon, Sprint, or T-Mobile iPhones?
Verizon, iPhone 5 handsets and above are all factory unlocked, so don't pay any
other website/person to unlock these. If they're charging you to unlock these devices,
then they are just taking your money.
Sprint, Yes, we do offer unlocking services for Sprint iPhones. (8/22/2016)
T-Mobile, Yes, we do offer unlocking services for T-Mobile iPhones. (8/22/2016)
Does your device need to be jailbroken?
No, your device does not need to be jailbroken to unlock.
After I unlock my iPhone, can I use it on in a different country?
Yes, after we unlock your iPhone, you may use it on any compatible network.
Can I update my iPhone?
Yes you can update your device at any time, this is a FACTORY UNLOCK. So you can update, reset, restore your device whenever and it will always be unlocked. (IT IS BEST TO ALWAYS BE ON THE MOST CURRENT SOFTWARE VERSION BEFORE PURCHASING UNLOCK)
Is unlocking legal?
Yes, as of February 11, 2013 
Unlocking Consumer Choice and Wireless Competition Act Law makes it LEGAL to unlock your device.